AUTHORIZED CFM EXAM DUMPS & VCE CFM FILES

Authorized CFM Exam Dumps & Vce CFM Files

Authorized CFM Exam Dumps & Vce CFM Files

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IFMA CFM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.
Topic 2
  • Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Topic 3
  • Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 4
  • Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.
Topic 5
  • Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 6
  • Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.
Topic 7
  • Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.

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IFMA Certified Facility Manager Sample Questions (Q150-Q155):

NEW QUESTION # 150
A new hire has been provided with new uniforms and a $150 stipend for work boots. Within the first month, the employee gives a two-week notice. What actions should the manager take?

  • A. Ask in a thoughtful and respectable tone for the employee to reimburse the organization for the uniforms and work boots.
  • B. Refer to the employee handbook and follow organizational policy regarding uniform and work boot issuances to employees.
  • C. Absorb the loss of the material in the operating budget under uniform depreciation.

Answer: B

Explanation:
The correct action is to follow the organization's established policies (Option C) regarding uniforms and reimbursements.
Why Option C is Correct?
* The employee handbook outlines uniform issuance, return policies, and potential reimbursement obligations.
* Ensures consistent and legally compliant HR practices.
* IFMA's Human Factors Core Competency emphasizes fair employment policies and adherence to company guidelines.
Why Other Options Are Incorrect?
* Option A: Requesting reimbursement without policy backing may create legal and HR issues.
* Option B: Absorbing the cost without policy review is not a sound business practice.


NEW QUESTION # 151
What budgeting method requires a facility manager to use historical budget data?

  • A. Activity-based budgeting
  • B. Revenue-based budgeting
  • C. Incremental budgeting

Answer: C

Explanation:
Incremental budgeting (Option B) relies on historical budget data and makes adjustments based on prior financial performance.
Why Option B is Correct?
* Incremental budgeting takes previous years' budgets and applies incremental increases or decreases based on inflation, cost changes, and expected needs.
* It is one of the most commonly used methods in facility management, as FM professionals often base budgets on past expenditures and adjust for expected operational costs.
* IFMA's Finance & Business Core Competency highlights historical budget analysis as a key practice in incremental budgeting.
Why Other Options Are Incorrect?
* Option A (Activity-based budgeting): This method allocates budget based on specific activities and cost drivers, rather than historical data.
* Option C (Revenue-based budgeting): Revenue-based budgeting ties expenses to projected revenue rather than historical spending trends.


NEW QUESTION # 152
What are the three parts of a security program?

  • A. Law enforcement, physical devices, and procedures
  • B. Procedures, physical devices, and executive management engagement
  • C. Law enforcement, personnel, and physical devices
  • D. Personnel, physical devices, and procedures

Answer: D

Explanation:
Acomprehensive security program consists of personnel, physical devices, and procedures (D).
* Personnel:Security staff, employees trained in safety protocols.
* Physical devices:Cameras, alarms, access control.
* Procedures:Policies, response plans, emergency drills.
* Why not other options?
* (A) Law enforcement is external, not an internal part of the security program.
* (B) Similar issue-law enforcement is not directly managed by facilities.
* (C) Executive management engagement is important but not a core security element.


NEW QUESTION # 153
Who defines quality within a facility?

  • A. Customer
  • B. Facility manager
  • C. Service contract provider
  • D. Facility team

Answer: A

Explanation:
Quality in a facility is ultimately defined by the customer (D). While facility managers and service providers establish service standards and operational efficiencies, theend-users' experience and satisfaction levels dictate whether a facility is meeting quality expectations.
* IFMA Core Competency: Performance and Quality Managementemphasizes thatfacility managers must align facility operations with customer expectationsto ensure service excellence.
* ISO 41001 and EN 15221-3 standardshighlight thatquality should be measured based on customer feedback, performance metrics, and compliance with service level agreements (SLAs).
* Facility Manager's Role (A): Responsible for implementing and managing quality programs but does not independently define quality.
* Service Contract Provider's Role (B): Ensures service delivery but follows predefined standards.
* Facility Team's Role (C): Supports quality initiatives but does not solely determine the standard of quality.


NEW QUESTION # 154
As a facility manager, what is the most basic maintenance and operation responsibility that you must meet?

  • A. Align the facility management plan with corporate objectives
  • B. Provide a safe and clean environment
  • C. Ensure positive tenant relationships
  • D. Maintain a detailed log of all maintenance activities

Answer: B

Explanation:
A fundamental responsibility of facility managers is ensuring that the facility provides a safe and clean environment for its occupants. The IFMA core competency Operations and Maintenance states that facility managers must oversee and ensure the maintenance of building systems to support operational continuity while maintaining safety and hygiene.
* Ensuring Safety: This includes compliance with OSHA (Occupational Safety and Health Administration) regulations, fire safety codes, and emergency preparedness measures.
* Clean Environment: Hygiene and cleanliness impact employee productivity and health, reducing absenteeism and increasing workplace satisfaction.
* Preventative Maintenance: Regular facility inspections, HVAC system management, and janitorial services are integral to maintaining a functional environment.
Aligning the facility management plan with corporate objectives (D) is important but falls under Leadership
& Strategy, which is a higher-level function. C, maintaining logs, is a part of record-keeping but is not the primary duty. A, ensuring tenant relationships, is important but secondary to safety and cleanliness.


NEW QUESTION # 155
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